Looking for a reliable business process outsourcing partner?

  • Trusted by 500+ companies worldwide for efficient, cost-effective offshoring.
  • 21+ years of outsourcing expertise, optimizing business operations.
  • USA HQ, UK branch, and offshore offices for seamless global support.
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5 Star Rated Recommendations

We take our responsibilities to customers seriously, and it shows. Rated five stars, we've been given a 97% positive service rating by customers. Our business outsourcing team is here to take care of your projects and we work hard to find new ways of making your experience with us nothing but exceptional.

What Outsourcing Processes can We Handle for You

  • .
    Industry specific custom processes (voice and non-voice)
  • .
    Accounting and bookkeeping processes
  • .
    Construction take off and estimation
  • .
    Call center and customer support processes
  • .
    Remote technical support processes
  • .
    Financial analysis and calculation related process
  • .
    Data scraping, classification and analysis
  • .
    Mortgage processing
  • .
    Robotic process automation
  • .
    Revenue cycle management process (medical billing)

How It Works?

01

Send requirements

Describe your outsourcing project

  • Project details
  • Team size
  • Project timeline
  • Time zone and work hours
  • Future plans
  • Company overview
02

We setup your process

Project transition and team setup

  • We select the right people
  • We setup the systems
  • We implement your protocols
  • Training & ramp-up
  • Process takeover
  • Project management
03

Ongoing operations

Meet key metrics and deliverables

  • Goals and objectives
  • Milestones and deliverables
  • Quality control
  • Work practices
  • Long term plans
  • Continuous training
How do We Stand Out From Other Outsourcing Providers?

How do We Stand Out From Other Outsourcing Providers?

We use the power of AI & Automation

Most outsourcing providers work based on headcount model, where in they make more money when more people work on your project. However, our outsourcing model is not built based on headcount, but built on providing optimal efficiency on your project with minimum head count.

That's why we use the latest technology such as AI powered robotic process automation to constantly improve efficiency of your projects. Achieving highest efficiency on your project with minimal number of staff is our value proposition to you.

Give us a try and you'll know why we stand out from the rest.

Pricing Plans

Simple & Affordable

  • Complete bookkeeping
  • Bank and credit card reconciliation
  • Invoicing, credit control tasks
  • Custom bookkeeping tasks
  • Preparation of yearend tax reports for your CPA
  • Your choice of software (QuickBooks, Xero or others)

Full-time agent

From

$8.95

/hour

Dedicated support to manage your operations.

Part-time agent

From

$10.95

/hour

Flexible assistance when you need it most.

Business Process Outsourcing Services Specific to Your Industry

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Accounting & Bookkeeping

Outsource your accounting work end to end. From general bookkeeping, payroll, accounts payable, accounts receivable, management accounts preparation and more.

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Construction

We offer construction take off (for all divisions) and estimation services to construction companies. We also offer construction accounting and other custom back-office tasks specific to the company.

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eCommerce & Retail

We support eCommerce industry in several aspects including web design, software development, SEO, customer care, administration, accounting, and other custom tasks.

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Healthcare & Insurance

We offer revenue cycle management and accounting services to healthcare providers. We serve practices and hospitals of all sizes and types across USA.

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Manufacturing & Logistics

Use our low-cost offshore resources for your back-office administration tasks. We provide a wide range of back-office support services to manufacturing and logistics companies.

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Property Management & Real Estate

We offer a full suite of back-office services to property management and real estate firms. We can take care of your accounting, administration, marketing, and other custom tasks.

Ready to discuss your needs?

Call now to speak with our friendly consultants. You can explain your requirements and get a quick quote.

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Your Trusted <span>Outsourcing Partner</span>

Your Trusted Outsourcing Partner

Your one stop solutions for business process outsourcing needs

1600+

Top Quality Talents

50%

Cost Savings

24/7

Business Operations

21+

Years Experience

ISO

ISO Certified

6+

World Class Offices

Frequently Asked Questions

Business Process Outsourcing Service

How long will it take to start my project?

This timeline depends on the type of project and the skill set you require. Also, it depends on the size of the team. Typically, it takes anywhere from 2 to 4 weeks for smaller projects and 4 to 8 weeks for larger projects (which requires 50+ team members).

How do I get the right people for my team?

This is where our experience comes in. We thoroughly understand the Indian and Filipino job market and where the skills are available. Our seasoned and highly professional HR staff can assemble a world class team to work on your project in a very short time.

Where are the offshore offices located?

We are headquartered in Pittsburgh, USA with a branch office at London, UK. Our offshore centers are in India and Philippines. In India we have centers in Coimbatore, Chennai, Pune and Bangalore (Bengaluru). In Philippines we have centers in Cebu. With our locations in these cities, we can pretty much get any type of talent for your outsourcing project.

Can I Implement my own company policies?

Absolutely. We are flexible. Your team can follow your company policy, processes, compliance regulations, IT procedures, data security procedures, work floor policies and any other aspect of your operations. Your offshore team can function as an extension of your inhouse team.

Can I visit the offshore office? (and work with my team for a period of time)

Yes. Absolutely. You are welcome to your offshore team anytime. We can help you with flights, local transportation and hotel accommodation. We recommend you visit and spend time with your offshore team as it helps integration with your onshore team.

How do you ensure employee retention?

Employee retention is a crucial aspect of our success. We select candidates with right attitude and work ethics. Our staff salary and generous benefits are at par with best in the industry. We ensure a world-class and safe work environment. We also encourage teamwork, conduct team building activities to maintain employee morale. This is how we ensure employee retention, which in turn gives fantastic stability and a high-performance offshore team for your project.

Why Integra?

We are a US corporation. The management team is from the USA and UK. We have been in the outsourcing services industry for more than 21+ years (since 2004). We completely understand the requirements of North American and European corporate companies. Our offshore management team has worked with 100's of international clients. So, you are assured to get a highly professional service and the reliability of a top-rated western company. We also use latest process optimisation technologies such as robotic automation to provide you the best value for money service.

Highly Efficient Business Process Outsourcing that’s Reliable and Scalable

  • Accounting & Bookkeeping
  • Payroll & Tax Processing
  • Data Entry & Management
  • Take off & Estimation
  • Customer Support Services
  • AI-Powered Automation

Contact us